An error has occurred when adobe document services(ADS) was launched

Issue: End user faced some problem with ADS configuration and he not able to view pdf forms from front end.

Solution: Whatever the issue with ADS, it will come under only one master SAP Note 944221.PFB

944221 – Error analysis for problems in form processing

In my case i have followed the  same steps mentioned in the SAP note.

* FP_TEST_00 failed to connect ADS and followed by FP_CHECK_DESTINATION_SERVICE destination test program try to connect through web but it was failed.

* When i checked on both the services in SICF it is active and looks good but the port number used for http is missing in SMICM tcode.

*I have dynamically created the port number for http and also set the proper parameter in RZ10 so that restart of ICM will take effect the new & correct parameter.

*When i test on reports mentioned in the SAP note works fine without any issues even the user also confirmed.

Please let me know in case of any doubt on ADS concepts.

Thanks & Regards,

Sabarish Vasudevan

WebGUI logoff does not work

Problem Statement:

After logged off my webgui, the browser can’t carry out with log off. it still persist in the same page/if you press F5 it again back to your webgui without any login credential.

Solution:

Please follow the below mentioned SAP note for this case. It’s very simple to redirect to log off page.

1777513 – WebGUI logoff does not work

1039335 – Incomplete logoff from an ITS WebGUI application

Step 1: /default_host/sap/bc/gui/sap/its/webgui

Step 2: Click on error page/logoff page

Step 3: Select and provide a redirect URL.

/sap/public/bc/icf/logoff?redirectURL=https://:/XXXgui?sap-client=000

Please let me know in case of any queries.

Thanks & Regards,

Sabarish.